Senior Solution Architect

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

As a Senior Solution Architect, you will lead the design of enterprise-level Salesforce solutions across the Marketing Cloud, Data Cloud, Loyalty Management, and Intelligence stack. You will partner with C-level and senior business and IT leaders to turn complex business goals into clear, scalable technology roadmaps.

You will guide delivery teams through integration, governance, and architectural health checks, and mentor mid-level architects along the way. This role supports regional LATAM projects and works with cross-border teams, so fluent English and Spanish are essential.

What You'll Actually Be Doing

Architectural Leadership: Act as the lead Senior Solution Architect on complex, enterprise-level Salesforce projects, designing scalable, robust, and future-proof end-to-end solutions.

Strategic Discovery & Design: Drive high-level strategic discovery sessions, executive workshops, and blueprinting to capture complex business requirements and translate them into comprehensive architectural designs.

Solution Strategy & Oversight: Oversee the design and deployment of solutions across the Salesforce MarTech stack, ensuring alignment with enterprise architecture standards and business KPIs.

Integration Architecture: Define the integration strategy and architecture between the Salesforce ecosystem and external enterprise systems. Design data models and API-led connectivity approaches, guiding technical delivery teams during implementation.

Executive Stakeholder Management: Act as a strategic partner and trusted advisor to senior business and IT leaders (C-level, VPs, Directors), translating high-level business goals into actionable technology roadmaps.

Enterprise Governance & Mentorship: Establish Centers of Excellence (CoE), architectural guidelines, release management strategies, and compliance frameworks. Mentor and guide mid-level architects and technical delivery teams.

Strategic Partnership: Partner with senior client stakeholders to define long-term marketing technology roadmaps and ensure the delivery of high-quality solutions aligned with their broader business vision.

Complex Communication: Communicate highly complex, multi-cloud architectural concepts in a clear, compelling manner to non-technical business leaders and technical teams alike.

Business Growth & Success: Build deep, trusted relationships with clients, acting as an escalation point for architectural challenges and identifying opportunities for platform expansion.

You're Our Person If...

Core Platform Experience: Deep architectural expertise and hands-on solution design experience across the following Salesforce platforms: Salesforce Marketing Cloud, Marketing Cloud Personalization, Data Cloud, Loyalty Management, and Intelligence (formerly Datorama).