Sr Director - Analyst, Infrastructure & Operations AI Strategy

Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner’s Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations.

What you will do

Create innovative, thought provoking, and highly leveraged “must-have insights” content

Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act

Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward

Demonstrate thought leadership in establishing Insights positions across a team of analysts

Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda

Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights

Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions

Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings

Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business

Provide high quality and timely content peer review

Build credibility as an industry expert to represent Gartner insights, methodology and strategy

Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community

Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery

Be a mentor and a coach by supporting more junior team members

Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

What you will need

Bachelor's degree or equivalent experience; Graduate degree preferred

12+ years of relevant field or industry experience

Broad knowledge of current and emerging leadership trends gained firsthand as a head of IT Infrastructure and/or IT Operations in a mid or large sized organization.

Significant experience with people leadership topics such as designing future-fit organization structures, skills and talent management and driving culture change via transformational initiatives.

Practical experience leading investments in cloud computing, delivering platforms and services to enable digital transformation while connecting Infrastructure and IT Operations work to business outcomes and overcoming technical debt.

Experience formulating and articulating technology and business adoption scenarios that help senior leaders embrace opportunities, risks and approaches for modernizing infrastructure, systems and processes.