Business Development & Field Innovation Manager

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Our Applied Technology organization puts some of Motorola Solutions' brightest minds on unique, highly challenging projects. Based on decades of experience with our customers, we apply leading-edge technologies to support security and safety throughout the world. We engineer our products from start to finish and manufacture them in-house. We're known for low volume and high capability with focused specialization in areas including software-defined radios, advanced antenna solutions, artificial intelligence and machine learning, reverse engineering, cybersecurity, signals intelligence and more. We can't tell you much more about what we do, but we can tell you it's amazing.

Job Description

Motorola Solutions Applied Technology is seeking a forward-thinking, technically grounded Business Development & Field Innovation Manager to drive growth and market expansion across our Go-To-Market (GTM) portfolio. Unlike traditional sales or business development positions, this role bridges business strategy, hands-on field engagement, customer-led innovation, and cross-portfolio technology integration. You will focus on scaling field service engineering capabilities, establishing formal funded customer-facing training programs, leading tactical field demonstration events, and channeling frontline operational feedback into next-generation Internal Research & Development (IR&D) requirements.

In this role, you will work directly with defense and mission-critical end customers, field service representatives (FSRs), Business Development and product development engineering teams across Motorola Solutions and its family of companies.

Key Responsibilities

1. Field Service Engineering Expansion & Paid Experiments

Drive Paid Field Experiments: Develop strategies to convert pilot projects, trials, and tactical experiments into revenue-generating, customer-funded field evaluations.

FSR Team Collaboration: Partner closely with Field Service Representatives (FSRs) to identify new operational use cases, test environments, and field validation scenarios for mission-critical technology.

Operational Validation: Oversee field testing and validation of Motorola Applied Tech equipment in complex, contested, or harsh operational environments to prove real-world capability.

2. Technical Enablement & Training Development

Manufacturer Training Program: Establish, launch, and manage a standardized manufacturer training curriculum for end customers and technical operators across all Applied Tech GTM products.

Enablement Ecosystem: Build training pipelines that improve customer adoption, increase product proficiency, and generate recurring service/training revenue streams.

3. Sales Enablement & Strategic Field Events

Tactical Demonstrations: Lead, organize, and execute high-impact funded field events, live operational demonstrations, and customer capability exercises designed to accelerate sales pipelines.

Customer-Centric Innovation: Work alongside defense and government end users during field events to capture real-time operational pain points, feedback, and unfulfilled mission needs.