Key Account Manager, DACH (Remote)

Join Our Mission

Learnlight is an EdTech company that believes in putting people first. We take every opportunity to do that with enthusiasm, initiative, and commitment. We find joy and deep satisfaction in delighting our clients, empowering our learners, and helping our team to excel in everything they do.

Our mission is to help organizations develop human skills to understand, empathize, and connect effectively with others in the global workplace. We exist to close the gap between strategy and execution by building communication skills that make companies collaborate more effectively: language, cultural intelligence and interpersonal fluency. We do this through a combination of best-in-class trainers and a leading, AI-powered platform. Combined with a long-term, sustainable approach, we aim to safeguard our people, the communities we serve, and our planet.

Your Career Opportunity

In this exciting new career opportunity, you’ll be reporting to the Growth Director, Germany on full-time hours and working from home remotely. This is a fully remote position, with no requirement to work from a company office. However, the role involves occasional business travel within DACH region to meet with key clients in person. Building and maintaining strong personal relationships through face-to-face meetings is an important part of our account management approach.

As a Key Account Manager, you’ll manage the most significant strategic clients whose communication needs are integral to their core business functions. Collaborating with our internal teams, you’ll play an essential role in:

Driving revenue growth by achieving sales targets and expanding existing client accounts through upselling and cross-selling our communication skills programs

Developing and executing strategic account plans to identify new opportunities, increase client spend and maximize the long-term value of key accounts

Building strong relationships with key decision makers and stakeholders, identifying opportunities across departments, subsidiaries, and international teams

Managing contract renewals and negotiations to demonstrate value, strengthen client loyalty, and secure long-term partnerships

Managing the sales pipeline and revenue forecasts, maintaining accurate CRM records and providing timely sales reports

Collaborating with Client Success, Marketing, Sales Operations, and Product teams to drive successful program adoption, client satisfaction, and account growth

What You'll Offer

5+ years of experience in B2B sales or key account management, with a track record of achieving sales targets and growing existing client accounts

Strong consultative selling, negotiation, and closing skills, including experience in upselling, cross-selling, and contract renewals

Excellent relationship-building and stakeholder management skills, with the ability to develop long-term partnerships with international clients and senior decision-makers

Experience with strategic account planning and structured sales methodologies, such as MEDDICC, to qualify opportunities, navigate complex sales processes, and drive revenue growth

Fluent English and the confidence to communicate effectively with international clients; German language skills are a plus

Strong organizational and analytical skills, including proficiency in CRM systems, sales pipeline management, revenue forecasting, and sales reporting

What We Offer

Work-Life Balance: Benefit from our remote work from home culture, with options to collaborate with colleagues in regional offices (if applicable). Enjoy generous paid time off including public and personal holidays and two company-wide days off per year to recharge