Events Manager

The Events Manager supports the Logistics & Production team in the delivery of Gartner’s must-attend global conference portfolio, for both virtual and in-person programs. This role is responsible for the development, management and execution of various conference elements relating to logistics and production.

Primary Responsibilities

Oversee operational delivery of all logistics and production elements across in-person and virtual conferences including project management, virtual event platform financial management (forecasting, expense management and reconciliation), staff planning and production scheduling.

Manage conference budgets with direct responsibility for all costs associated with logistics and production delivery; produce accurate monthly forecasts and manage expenses effectively.

Support Director on cost negotiations, proposals, contracting and terms and conditions for suppliers.

Contribute to and sometimes lead projects on the development of best practices and processes, including internal deployment, communication and instruction.

Attend conferences as the onsite lead for in-person and virtual delivery including managing the production schedule, creation and management of virtual run-of-show, members’ primary contact and liaising with agency partners and vendors.

Liaise with key conference partners and team members (internal and external) to ensure successful conference execution; build and maintain good relationships by establishing trust and a working partnership.

Be a key member of the global Events Gartner Research Board cross-functional team – build effective relationships with peers in all regions, take and share best practices and continuously raise the level of our event!

Constantly evaluate the experience, feedback and results then implement changes accordingly. Create detailed post-event analysis reports and event de-briefs for review with manager/operations leads.

​Virtual Conferences

Plan, organize, and execute the production of virtual sessions from scheduling, recording, quality checks to delivery.

Leading our production partner to successfully deliver all virtual sessions within strict timelines

In-person Conferences

The Conference Manager will oversee, plan & execute conference logistics and will work closely with the Conference Director.

Oversee all pieces of the conference planning process. Support flawless delivery and superior attendee experience across the portfolio of conferences.

Effective project management including development of and leading the team to adhere to timelines templates and best practices.

Venue management including but not limited to rooms, meeting facilities, F&B, meeting materials, A/V production.

Expected Results

Achieve operational excellence and execute conferences on time, within budget and with great attention to detail.

Build and maintain excellent working relationships, both internally and externally

New processes implemented that will help to improve operational efficiency of the team

5+ Years Event Management experience

Proven event operational skills including production schedules, budget management and event staffing

Project management experience on detailed programs with multiple variables and dependencies

Proven experience in managing agency and vendor partners

Strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with agency partners

Creative, innovative and strategic thinker with a strong attention to detail