Field Sales Sr Officer - C12 - Telecommuter

The AVP, Field Sales Senior Officer is responsible for developing and managing strategic relationships, enhancing credit awareness, executing credit initiatives, gathering and communicating market intelligence, and collaborating with Tractor Supply's Regional Vice Presidents, District Managers, Direct Sales Territory Managers and Citi’s SVP of Partner Engagement to drive strategies that increase credit applications and credit penetration within the assigned regions.

Responsibilities

Serve as the primary Citi contact and relationship manager for Tractor Supply’s Regional Vice Presidents, District Managers and Direct Sales Leadership teams in addition to Store and Direct Sales employees

Develop the strategy and execution plan for driving store new account acquisitions and compliance within the regions in conjunction with Tractor Supply's Regional Vice Presidents, District Managers, Direct Sales Territory Managers and Citi’s SVP of Partner Engagement

Leverage data to assess the performance of stores in the assigned regions to determine where to focus training and engagement efforts

Train Store and Direct Sales employees in-person and virtually on the value of credit, how to present credit in a compliant manner, and how to address questions to optimize engagement, improve credit performance and deepen partner relationships

Collaborate with Regional Vice Presidents, District Managers and Direct Sales leadership on strategies to improve Regional/District/Direct Sales territory application performance

Support the success of credit events and new store grand openings through training and optimization strategies

Identify opportunities for process improvements based on feedback from Stores, Direct Sales employees and cardmembers

Ensure Stores & Direct Sales compliance with credit card collateral, applications, Terms & Conditions (Ts & Cs) and procedures

Professionally manage and respond to Store/Direct Sales/cardmember escalations to ensure that issues get addressed in a timely manner

Support team success through best practice sharing, tool creation/management, reporting, and information sharing

Understand unique characteristics of Partner and industry, as well as competitive environment

Ability to work in a remote office environment

Route planning optimization and travel with frequent overnight stays to stores with Tractor Supply District Managers & Direct Sales employees within multiple assigned regions is required (role is ~ 75% travel)

Overnight travel and weekend support will be required

Represent Citi at partner meetings and trade events to strengthen partnerships and maintain a visible market presence.

Ownership of program management, planning and execution of the Credit Booth for the Tractor Supply Annual Sales Meeting

Qualifications

Bachelor’s degree in business or marketing and/or 5-8 years credit or sales-related territory management industry experience required.

Residence in or willingness to relocate to the North Carolina area, as required for regional territory coverage.

Demonstrated sales experience with a record of meeting or exceeding targets in a field-based environment.

Able to work independently with minimal supervision

Strong organizational skills with ability to effectively multi-task and respond to a variety of situations

Strong written and verbal communication skills, with the ability to engage confidently with partners and stakeholders at all levels