Staff Software Engineer, Orders

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

On the Orders POS Team, our mission is to provide a state of the art platform for processing and synchronizing changes to orders that enables Toast to build complex and customizable workflows for our customers.

As a Staff Software Engineer on this team, you’ll play a key role in designing and implementing new features, evolving our architecture and tooling to ensure efficient high-quality delivery, and working with many other Toast R&D teams to bring high-visibility product experiences to life, ensuring that over 1 billion order changes per week across over 200,000 customers are processed quickly and accurately.

A day in the life (Responsibilities)

Lead the design and delivery of significant capabilities on Toast's Orders platform that span multiple teams, from the cloud to the point of sale

Join a collaborative team of Design, Product, QA, and other engineering members in developing robust and scalable software within Toast’s POS applications

Drive architectural decisions for correctness, performance, and scale; author and review technical designs within and beyond the team

Provide design feedback and participate in code reviews to ensure implementations meet requirements

Align the technical vision and roadmap for the Orders platform with Toast's strategy

Be a domain expert for order processing and synchronization, and the go-to partner for teams whose products build on orders

Advocate for best coding practices to raise the bar for you, your team, and the company

Mentor and provide technical guidance to other team members and raise the engineering bar across the team and the broader Orders organization.

What you'll need to thrive (Requirements)

8+ years of experience with Object Oriented Languages like Java or Kotlin

Track record of delivering significant platform capabilities across multiple teams in large engineering organizations

A mix of mobile and backend development expertise, focused on distributed systems problems at high scale in large codebases

Deep understanding of automated testing, quality, and SDLC best practices, with a history of shipping reliable apps, microservices, and libraries to production

Experience delivering high-quality, reliable apps or libraries to production

Expertise with modern API technologies (e.g. REST, GraphQL), including schema design, evolution, and versioning across many consumers

Experience owning business-critical services in production: leading incident response and driving long-term reliability improvements

Excellent cross-team communication skills on complex technical topics

Hands-on experience with AI-assisted development tools (e.g. Claude, Cursor, MCP servers)

Passionate about technology and learning new things.

Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.