Senior Software Engineer, Retail

Location(s): US (remote), Boston (hybrid), or New York (hybrid) - EST preferred

Bready* to make a change?

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The Retail organization at Toast is focused on building foundational technology to support a rapidly expanding vertical. We emphasize early learnings and remain closely aligned with our customers, engaging in frequent conversations with our initial retail partners to understand their needs, pain points, and feature requests. This direct feedback loop allows us to rapidly iterate and ensures we are building the right product for the market. As one of the fastest-growing verticals at Toast, we offer an opportunity to have a significant impact on the company's future growth.

We’re looking for engineers to help make our product work for our largest customers. Think large grocery stores and your favorite local convenience store chain. With their larger scale bring additional needs for integrations and backoffice tools, beyond what the platform offers today. This team works closely with customers — expect to visit stores and talk directly with operators to deeply understand their workflows.

About this roll* (Responsibilities)

Work closely with engineering and product leads to identify high-impact opportunities in the domain

Plan, scope, and prototype solutions from design to rollout. You need to think about each feature as a whole, not just the side of the stack you work in

Make technical decisions and recommendations that will lay the foundation for the future of our retail platform

Stay in tune with customer needs by hearing direct customer feedback and staying abreast of industry trends

Deploy AI-native experiences that delight our customers, powered by Toast IQ.

Do you have the right ingredients*? (Requirements)

Growth mindset with an emphasis on learning and self/team-improvement

6+ years experience building and shipping production software to customers

Experience with Java, Kotlin, or other object oriented programming languages

Respectful, empathetic, and humble

Passionate about making users happy and seeing people use your product in the wild.

Startup mindset and comfort with ambiguity

Flexible in using different tech stacks and languages

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.