Manager, Integrated Technology

The Risk Solution Consulting Manager leads a high-performing, experienced US-focused team responsible for translating customer risk, fraud, identity, compliance, investigation, and integration requirements into compelling solutions involving the Thomson Reuters CLEAR public records data and analytics product. The role owns the Solution Consulting strategy for the Corporates Risk business, partners with Sales and cross-functional leaders to improve revenue outcomes, and develops a high-performing team of CLEAR Product Specialists and Integration Specialists.

This manager balances people leadership, opportunity strategy, technical and product credibility, go-to-market execution, operational discipline, and customer experience. The position ensures that Solution Consulting is engaged early, focused on the highest-value opportunities, and able to support both direct-to-customer and partner-enabled solutions involving the CLEAR product.

Key Responsibilities

1. Lead and Develop the Risk Solution Consulting Team

• Build, lead, and retain a high-performing, inclusive team spanning both pre-sale CLEAR Product Specialist (Corporate customer remit) and pre/post-sale Integration Specialist (Corporate and Government customer remit) roles.
• Set clear goals and expectations; maintain a consistent coaching cadence through one-on-ones, call reviews, in-the-moment feedback, and documented development plans.
• Onboard and support cross-training of new team members across CLEAR products, customer use cases, discovery, demonstration, integration, presentation, and value-articulation skills.
• Differentiate coaching and success measures for product-focused and integration-focused roles while increasing bench strength and reducing single points of failure.
• Lead the team’s professional development through stretch assignments, mentoring opportunities, etc.
• Represents Risk Solution Consulting in leadership forums and serves as a visible advocate for the team, customers, and business.

2. Drive Sales Strategy and Revenue Outcomes

• Partner with Risk Sales and Sales Management on new and existing customer opportunities, including qualification, discovery strategy, solution alignment, competitive positioning, demonstrations, proofs of concept, and executive presentations.
• Prioritize Solution Consulting capacity toward the opportunities with the greatest customer value, revenue potential, strategic importance, and probability of progression.
• Improve opportunity quality and predictable outcomes by promoting early SC engagement, clear next steps, accurate technical scoping, and disciplined opportunity documentation in Salesforce.
• Support pipeline creation as well as pipeline conversion through customer education, webinars, industry events, partner activities, thought leadership, and targeted account programs.
• Provide leadership presence on complex, high-value, and multi-stakeholder solution opportunities.

3. Own Team Readiness for CLEAR Product Positioning and Customer Value

• Ensure the team can position the CLEAR portfolio against customer workflows including investigations, identity verification, fraud prevention, risk assessment, enhanced due diligence, know your customer (KYC), and adverse media/sanctions monitoring.
• Maintain strong demonstration readiness across the CLEAR product portfolio, including AI-enabled features.
• Ensure integrated solution conversations appropriately cover CLEAR API/Batch services, customer technical environments, implementation dependencies, security considerations, and onboarding/compliance requirements.