Sr Sales Training Manager - East Coast Remote

Location: East Coast Remote

How will you make an impact?

The Sr Manager, Sales Training will be a part of the Pharma Services Group Sales Training team in the Commercial Operations Group. This individual will share responsibilities for the design, development, delivery, and maintenance of training programs that support the PSG Commercial Sales Teams.

Responsibilities to include but not restricted to

Globally support design, execution, and management of the PSG Commercial New Hire Sales training program as part of an “end to end” blended development curriculum.

Instructional design and delivery of synchronous and a-synchronous training courses inclusive of online, virtual instructor led and/or instructor led courses and programs

Continually reviewing processes, identifying, and implementing actions to improve overall training productivity.

The role will require some field travel (globally) up to 15% to deliver training to the PSG commercial sales team in all Business Units (BU).

What will you do?

Course Design, Development and Delivery

Responsible for the design, execution, and management of the new hire training courses as part of an “end to end” development curriculum. Inclusive of online prework design, presentation/ppt design, and planning, execution, maintenance, and coordination of virtual instructor led and/or instructor led programs.

Conceptualizes and leverages a blended learning approach (e-learning, classroom facilitation, field training etc.) to maximize learning effectiveness. Incorporates deliberate practice/application, a best practice approach and reinforcement into the curriculum to ensure learning is impactful and effective.

Designs and implements training program assessments and tools to measure competency and performance (e.g., on-line assessments, certification etc.)

Work closely with SMEs (sales, marketing, and subject matter experts) to assess field training needs and to design training programs and curriculum.

Measure the effectiveness of all training programs through participant evaluations and management feedback to ensure the highest quality and effectiveness of the training programs.

Demonstrate a solid knowledge of instructional design and adult learning principles.

Evaluation and Maintenance of Training Programs

Report on the effectiveness of training programs and implement changes as required.

Under the direction or guidance of the Head of Training, evaluate programs and make decisions regarding development and implementation of specific curricula.

Support the application and management of applicable training platforms (e.g. Brainshark, Survey Monkey)

Maintain applicable training records and ensure all records are current and maintained accurately.

Partner and work collaboratively with HR, Marketing, and Regulatory to ensure training materials and practices adhere to corporate guidelines and policies.

Strong Skills with Tools and Learning Resources

Leverages tools and technology to design, deploy and determine the effectiveness of training programs.

High level of proficiency with Microsoft Office (ppt, word, excel, Outlook and Teams). Working knowledge or experience with LMS systems and reinforcement platforms (e.g. Brainshark, Seismic)

Collaboration and Communication

Works cross-functionally and in close partnership within the Sales Training Team and across PSG (sales/sales leadership, marketing, sales operations etc.) to design, deliver, review, refresh and seamlessly incorporate key training initiatives into the overarching training curriculum(s).