Field Technician - Northeast Indiana

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This Technician will cover sites in Elkhart east toward Angola and the surrounding area. Candidates should live in the area or be able to relocate at the time of hire.

Job Overview

This role supports network operations by applying technical knowledge to maintain and improve network performance and reliability. It involves providing technical assistance, managing smaller projects, and contributing to operational process improvements. The role requires understanding of radio access networks, backhaul, signaling, disaster recovery, data services, and location-based services. Success is measured by effective technical support, timely project updates, and identification of process enhancements. The work directly impacts network stability and service quality for organizational and customer needs.

Job Responsibilities

Provide technical support to resolve network performance issues and contribute to outage resolution efforts

Manage smaller projects or project segments, delivering accurate status and progress updates as required

Identify and recommend process improvements related to maintenance and repair activities to senior staff and management

Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians

Complete required training to maintain current knowledge of systems, products, and organizational standards

Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

Bachelor's Degree OR combination of education and experience deemed equivalent (Required)

Acceptable areas of study include Vocational/Technical Training or related field (Preferred)

2-4 years Working experience in Field Operations and maintenance. (Preferred)

2-4 years Wireless telecommunications or other related experience. (Preferred)

At least 18 years of age

Legally authorized to work in the United States

Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $62,142 - $112,089

National Base Pay Range: $27.16 - $48.99

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ371754¶dox=1