Senior Implementation Engineer (Remote)

Work Flexibility: Remote

The Implementation Engineer will execute technical planning, architecture, and implementation of on-premise communications solutions that result in a successful deployment within the customer environment. In this role you will plan, architect, install, configure, test, and validate Stryker's Vocera solution; this includes supporting business process workshops to collaborate on design of communications workflow, configuring the Vocera database, installing the system software, and performing end-to-end system testing.

What you will do

Integrate Stryker’s Vocera solution with external systems: phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware

Transfer knowledge to our customer’s technical staff to enable them to successfully maintain Vocera solutions; train the customer system administrator and help desk staff

Create test plans, troubleshoot customer environments, and optimize the performance of the Vocera system

Collaborate with clinical leads to assist in the collection of workflow requirements and architect a database to meet clinical and technical requirements

Coordinate activities effectively with internal cross functional teams

Effectively communicate project status to stakeholders in a timely, consistent, and clear manner

Observe security measures to safeguard information against accidental or unauthorized damage, modification or disclosure.

Protect the security of medical or sensitive records to preserve their confidentiality

Required

Bachelors in Computer Science or related technical field

Minimum 2 years of relevant experience in a customer-facing technical services or support

Preferred

Demonstrated ability with HL7 integrations or healthcare IT interoperability

Prior VMWare vCenter experience in large production environments; working knowledge of the supporting infrastructure (blade server systems, storage arrays, networking equipment) associated with creating and supporting modern virtualized data centers

Experience with monitoring tools such as Nagios Zabbix, and Configuration management tools like Ansible or similar is a plus

Experience with TCP/IP networking & security fundamentals as well as network load balancers (Citrix ADC; NetScaler or F5 Big IP)

Demonstrated understanding of structured implementation methodologies, with an emphasis on end-to-end testing of complex systems

Prior experience integrating nurse call and/or patient monitoring systems

Ability to deploy technology in the healthcare market is highly desired

United States of America Pay Ranges: USN: $77,700 - $129,500 USD Annual

US30: $101,000 - $168,400 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 40%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.