Head of Strategic Accounts, Solutions Architecture

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the Team

The Solutions Architecture team partners with Stripe’s users to design and build transformative solutions that unlock growth, modernize business models, and shape the future of commerce. We work with executives, product leaders, and engineering teams at the world’s largest and most innovative companies, helping them translate ambitious strategies into scalable solutions on Stripe.

Strategic Accounts Solutions Architecture serves Stripe’s most complex and consequential users. The team combines deep technical expertise, commercial judgment, and customer empathy to solve problems that often have no established playbook. Its work not only helps individual users grow; it also surfaces emerging needs and opportunities that can inform Stripe’s product strategy and create value for users at global scale. These Solution Architects are deeply embedded in these users and are working along as their technical co-founders.

The Head of Strategic Accounts, Solutions Architecture will lead a team of senior architects who are trusted partners to strategic, key, and major accounts. This leader will set the vision for the team, develop exceptional technical talent, and work closely with account leadership to deepen and grow Stripe’s most important relationships. They will also build a strong partnership with Product and Engineering, turning insights from leading-edge customer engagements into the next wave of innovation across Stripe.

This is a highly technical, hands-on leadership role. The successful candidate will be comfortable moving between executive conversations, account strategy, architecture reviews, product discussions, and direct support for the team’s most complex engagements. They will be AI-enabled in how they lead and operate, highly curious about new technologies and business models, and committed to helping their team and Stripe continuously raise the bar.

Responsibilities

Set the vision, strategy, and operating model for Strategic Accounts Solutions Architecture, aligning the team’s priorities with Stripe’s user, product, and business objectives.

Recruit, lead, coach, and retain a world-class team of senior Solutions Architects supporting Stripe’s strategic, key, and major accounts.

Partner with account leaders to develop and execute technical account strategies that deepen customer relationships, unlock new use cases, and drive durable growth.

Lead from the front in the team’s most complex and high-impact engagements, including architecture workshops, executive briefings, solution design, technical evaluations, and critical escalations.

Serve as a trusted technical advisor to senior executives, product leaders, and engineering leaders at the world’s largest and most innovative companies.

Build a close, durable partnership with Stripe Product and Engineering teams; synthesize patterns from strategic accounts, influence product priorities, and help translate customer needs into scalable capabilities for all Stripe users.

Create mechanisms for senior architects to share technical insights, reusable patterns, and field learnings across Stripe.