Incident Response Analyst

SOFTSWISS is looking for an Incident Response Analyst to join our on-call incident response team. In this role, you will respond to and investigate security incidents across the company, coordinate incident response with relevant teams, and help ensure timely and effective resolution of incidents.

Performing basic primary incident response measures/triage

Execution (and monitoring of execution) of tasks assigned based on planning results

Development and updating of playbooks for alert verification

Monitoring alerts in compliance with SLA

Submitting proposals for optimizing tools and processes used

The position operates on a 2-on-2-off shift pattern, encompassing a 12-hour day shift, a 12-hour night shift the next day, and 2 free days after that

Required Experience

Basic indicator of compromise (IoC) analysis skills using publicly available tools (VirusTotal, AnyRun, etc.)

Experience working with Splunk/Clickhouse/SQL at the level of writing simple search queries and interpreting results

Experience working with SOAR/IRP

General understanding of current cyber threats and main attack methods

Basic programming skills in Python, PowerShell, or Bash for automating routine tasks

Knowledge of operating systems (Linux/Windows) at a junior system administrator level

Understanding of the MITRE ATT&CK framework and Cyber Kill Chain

Ability to analyze and process large volumes of data, including logs and triage

Strong communication and teamwork skills: able to clearly articulate thoughts, ask relevant questions, and effectively collaborate with colleagues across different teams, especially during incident response

Analytical and flexible mindset: able to approach issues from different perspectives, build logical chains, make informed decisions, and independently suggest solutions

Proactivity and ownership: takes responsibility for decisions and results, double-checks own work, learns from mistakes and feedback, and actively develops professional skills

Nice to have

Knowledge of information security best practices (NIST, ISO) and ability to cite them when necessary

Basic knowledge of Docker and Kubernetes, understanding their monitoring features

Experience with NTA (Network Traffic Analysis) tools

Experience working with online reputation services (VT, AnyRun, IPAbuseDB, etc.)

Experience developing instructions for alert verification and/or writing information security incident response scenarios

Strong Linux system administration experience

Expertise in network, host, and cloud-based analysis and investigation

A strong understanding of attack pipelines (MITRE ATT&CK Framework, Cyber Kill-Chain)

Familiarity with CI/CD, software development lifecycle, and Infrastructure-as-Code (Terraform/Ansible/etc)

Experience with log collection, delivery, and normalization

Strong knowledge of open-source solutions for endpoint & infrastructure security, such as Audit.d, Sysmon, AppArmor, SELinux, etc

Referral program rewards

Upskilling, internal workshops, and participation in professional conferences and corporate events