Customer Success Account Manager, Digital - German

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role

Renewals are the core of a SaaS company's revenue. You own renewal targets for Samsara's Digital Mid-Market segment: setting customers up for success while maximising financial results. On every deal that means minimising attrition, locking in the best terms, spotting growth opportunities, feeding insights back to the business and closing 36-month renewals.

You should apply if

You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.

You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.

You enjoy working at high velocity

You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.

You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will

Own 60+ renewals per quarter from end-to-end and exceed sales targets

Follow a structured scenario-based forecasting methodology

Engage with customers to identify and mitigate renewal risk and drive platform adoption at scale

Work cross-functionally with sales teams to solve problems and ensure a successful, smooth renewal

Contribute to an exceptional team environment that motivates the team to perform at its best

Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role

Business fluency in German (spoken and written).

2+ years of full-cycle closing sales experience, ideally with mid-sized businesses in a high-transaction environment.

A record of consistent quota over-achievement.

Comfort in a fast-changing, high-growth environment.

Empathy for customers and teammates, and strong organisation.

Strong communication and presentation skills.

Familiarity with Salesforce.

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.