Head of Compliance Governance and CMS Oversight, PayPal Bank

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary

The Head of Compliance Governance & CMS Oversight is a foundational leadership role responsible for designing, implementing, and overseeing the Bank's Compliance Management System (CMS) governance framework during the formation of a de novo Industrial Loan Company (ILC). Reporting directly to the Chief Compliance Officer, this leader will establish the governance infrastructure, operating model, and core compliance processes necessary to support a safe, sound, and scalable compliance program that meets regulatory expectations from charter formation through ongoing operations.

Essential Responsibilities

Lead and develop a compliance organization across multiple compliance domains or business areas, building high-performing teams

Establish compliance program strategy for significant organizational scope, creating comprehensive frameworks aligned with regulatory requirements

Drive continuous improvement of compliance processes, methodologies, and control frameworks across the compliance function

Develop strategic partnerships with business, legal, risk, audit, and technology leaders to embed compliance into operations

Solve highly complex compliance challenges, establishing new approaches when existing frameworks are insufficient for emerging regulatory requirements