Director of Sales Enablement

Microsoft Customer and Partner Solutions-Core (MCAPS-Core) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

The Worldwidewide (WW) Commercial Planning & Landing team within Planning, Landing and Execution (PLE) is part of the Customer and Commercial Success (C&CS) organization advances Microsoft’s growth and revenue ambitions through strategic planning, capability and community development, and AI-powered innovation.

As Director of Sales Enablement, you will lead high-impact growth initiatives, shape sales models and go-to-market plans, and align leaders across organizations to drive successful execution. You will champion customer-focused innovation, develop deep customer insights that inform the evolution of enterprise segments, and foster an inclusive culture grounded in Microsoft’s values.

Candidates who live within 50 miles of Microsoft's Redmond campus will be required to work in the office 3 days per week.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Define and scale a compelling vision for Account Team Unit (ATU) and Solution Team Unit (STU) Manager and Leader excellence aligned to Microsoft’s enterprise strategy and MCAPS priorities.
• Establish clear role readiness models, including differentiation, proficiency expectations, and skilling roadmaps.
• Ensure enablement approaches are “core and common” where appropriate, while allowing flexibility for regional and field needs.
• Lead the strategy, prioritization, and operating model for enterprise enablement initiatives across the ATU and STU Manager and Leader Communities.
• Balance near-term execution needs with scalable, long-term capability building.
• Define and own success metrics for enterprise enablement, including adoption, readiness, and impact on priority business outcomes.
• Partner with stakeholders to establish feedback loops and data storytelling that inform continuous improvement.
• Use insights to guide investment decisions, tradeoffs, and program evolution.
• Serve as a senior partner to C&CS, Commercial Solution Areas, and Field leadership to ensure tight alignment between strategy, enablement, and execution.
• Ensure enablement efforts land effectively in the field through clear prioritization, sequencing, and change management.
• Build trust and buy-in by connecting enablement outcomes directly to Manager/Leader and customer impact.
• Sponsor and scale healthy enterprise Manager/Leader communities that foster connection, shared learning, and best-practice exchange.
• Elevate field insights and success stories to inform strategy, inspire sellers, and reinforce what “great” looks like at scale.