Enterprise Account Executive (EAE)

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Enterprise Account Executive (EAE) is responsible for managing the overall customer relationship to include day-to-day customer activities, renewals, and issue resolution for assigned accounts. Account Executive is also responsible to qualify, collaborate with Enterprise subject matter experts and to drive new Enterprise Solutions through contracting & customer implementation. Secure and document customer’s realized return on investment (ROI) and value of new solutions. Portfolio of customers to include IDN’s and Health Systems within designated customer class. Primary focus will be to renew all IDN/Health System customers working with VP of Renewal & Field Leadership team. The Enterprise Account Executive may also support Business Development Team in designated areas.

Enterprise Solutions

Identifies & qualifies potential Enterprise Solutions for customers.

Engage Enterprise subject matter experts throughout sales process.

Oversee contract execution & implementation of new Enterprise Solutions

Collaborate with Enterprise stakeholders to drive incremental solutions.

Secure customer validation of Return on Investment (i.e. COGS & $'s impact, Value) on new and existing Enterprise Solutions

Gain agreement of Enterprise Solutions $ value within renewal / decision criteria

Managing the customer lifecycle

Prepares and presents Quarterly Reviews with customers including goals, initiatives, trends, financial impact, value and ROI, etc.

Create and manage agenda driven customer meetings.

Consistent onsite and meeting schedule and documentation within SFDC

Visibility to build & enhance cross department relationships throughout IDN and/or Health System

Serves as the issue resolution point for customer.

Internal coordination across Enterprise to insure highest level of customer satisfaction (i.e. NPS)

Understand decision process and key stakeholders.

Retain at or above market Annual Operating Profit (AOP)

Other duties as assigned by Vice President of Health Systems

Minimum Requirement

Degree or equivalent and typically requires 4+ years of relevant experience.

Critical Skills

4+ years of Account Management in healthcare industry preferred.

Proven track record of customer retention, renewals, and growth

Financial Acumen: Clear, concise understanding of financial levers

Ability to communicate and influence at all levels of the organization as well as presentation skills to C-level audiences. Consistently delivering compelling presentations and QBRs

Accountable to drive sales process from inception to contract execution to include a seamless implementation

Drive result through exceptional negotiation skills

Exceptional Consultative selling skills & ability to have crucial conversations, gain customer validation of overall Enterprise-wide value proposition

Additional Skills

Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint) and Salesforce.com or CRM software experience