Payment Integrity Lead - Strategy & Audit Optimization

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The Payment Integrity Lead uses technology and data mining, detects anomalies in data to identify and collect overpayment of claims. Contributes to the investigations of fraud waste and our financial recovery. The Payment Integrity Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Payment Integrity Lead - Strategy & Audit Optimization is a strategic leadership role responsible for identifying, evaluating, and advancing new Payment Integrity opportunities that drive sustainable medical cost savings.

This role will serve as a key leader within Payment Integrity's Trend Bender and Data Mining strategy, proactively identifying emerging industry trends, regulatory and reimbursement changes, payment policies, claims patterns, provider behaviors, and new analytical opportunities that can be translated into actionable Payment Integrity concepts.

The Lead will operate with significant independence and is expected to work effectively in areas where the opportunity, solution, or path forward may not yet be clearly defined. This individual will move beyond identifying issues to developing hypotheses, assessing financial opportunity and operational feasibility, testing new concepts, and influencing cross-functional partners to operationalize successful ideas across Prepay and Postpay Payment Integrity.

Success in this role requires strong Payment Integrity and healthcare claims knowledge, intellectual curiosity, sound business judgment, comfort taking calculated risks, and the ability to turn ambiguous or emerging opportunities into measurable results.

This role directly supports the organization's top Payment Integrity goals, including net-new Data Mining trends, Trend Bender savings, concept optimization, audit effectiveness, and medical cost savings.

New Opportunity & Trend Identification

Proactively identify net-new Payment Integrity and Data Mining opportunities through analysis of industry trends, reimbursement and policy changes, provider billing patterns, claims data, and portfolio performance.

Monitor Medicare, Medicaid, and Commercial reimbursement trends to identify changes that may create new Payment Integrity opportunities.

Independently research potential payment leakage and develop hypotheses for new audit concepts, including opportunities that do not fit existing processes.

Maintain awareness of external Payment Integrity practices, technology, and emerging analytical approaches that could strengthen Humana's strategy.

Concept Development & Testing

Translate identified opportunities into clearly defined audit concepts and testable business hypotheses.

Define concept intent, claims population, expected payment behavior, policy rationale, preliminary logic, and expected financial opportunity.

Partner with analytical, clinical, coding, policy, technology, and operational teams to test and validate new concepts.

Evaluate results and recommend whether to advance, modify, scale, or discontinue concepts, balancing speed with validation so concepts are operationally sound and defensible.

Operationalization & Influence

Drive promising concepts from idea through validation and implementation, creating accountability and momentum across teams.

Influence partners across Payment Integrity and the broader organization without direct authority over required resources.

Resolve barriers to high-value concepts and establish clear ownership, milestones, dependencies, and success measures.