Senior Director Analyst - Services GTM and AI Transformation

Senior Director Analyst - Services GTM and AI Transformation

About the role

Gartner Analysts are industry thought leaders who create must-have research, market predictions and best practices for a broad range of world-leading organizations. As a Senior Director in the Tech CEO Research Practice, you will serve as a trusted advisor to small and midsize technology service provider organizations (including professional services arms inside technology product companies), helping them navigate the evolving landscape of running a tech company, and transformation of their go-to-market (GTM) strategy, technology stack and operations to compete in the AI-era.

You will take a holistic view of GTM for technology services and professional services: strategy, motion design, revenue architecture, sales, marketing, customer success, partnerships, pricing and packaging, professional services attach and delivery models, GTM engineering, and the AI technology stack that now binds those functions together.

You will be the credible voice for Tech CEOs and their executive teams on how AI-led and AI-first GTM strategies apply to services firms and professional services organizations. Through innovative research, direct client interactions, and thought leadership, you will empower Tech CEOs and executive teams to transform their GTM strategy, tech and operations – including services packaging, attach rates, scoping, delivery models, GTM engineering capabilities and services-led growth to drive business effectiveness, accelerate growth and enable competitive advantage.

What you will do

• Create innovative, thought provoking, and highly leveraged “must-have research” on AI-era GTM for technology services and professional services organizations.
• Develop new research and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act across technology series and professional services organizations.
• Conduct in-depth analysis and predict trends in AI technology, AI adoption, GTM and business strategies for services businesses (including services packaging, pricing, attach, delivery models, GTM engineering and services-led expansion), providing clients with practical, data-driven recommendations.
• Engage directly with small and midsize technology provider Tech CEOs and servixes leaders (including pro services within product companies) through virtual or face-to-face interactions, delivering high-value advice and facilitating strategic discussions on AI GTM effectiveness, services strategy, GTM engineering and business transformation.
• Deliver impactful presentations at Gartner events, industry conferences, and client briefings, establishing Gartner’s reputation as the world’s authority on AI for technology services and professional services organizations.
• Support research and sales by serving as the voice of the market, collaborating with research teams to create relevant content on technology services and professional services GTM (including GTM engineering) and driving client engagement on critical priorities.
• Peer review research content to ensure quality and relevance for the Tech CEO audience
• Build credibility as an industry expert, representing Gartner research, methodology, and strategy on next generation GTM for professional services and technology services models.
• Mentor and coach junior team members, fostering a collaborative and innovative research community.
• Identify and implement research process improvements to enhance service delivery for small and midsize technology providers.