Lead Technical Marketing Engineer, Network Platform APIs, Enterprise Integrations & Agentic Automation(Remote)

The application window is expected to close on: 12/13/2026 Meet the Team

Join Cisco's Network Platform Technical Marketing Engineering team, which helps customers, partners, and sales teams use Catalyst Center and Meraki Dashboard APIs, automation, and integrations at enterprise scale. We work with Product Management, Engineering, Support, Customer Experience, and account teams to validate customer outcomes and turn technical findings into reusable guidance and product feedback. Our team values hands-on testing, clear explanations, and collaborative problem solving as network operations evolve.

Your Impact

Lead hands-on validation of Catalyst Center and Meraki Dashboard API use cases for enterprise customers and partners. Build and troubleshoot integrations with ITSM, CMDB, and telemetry platforms, including ServiceNow and Splunk, to make automation patterns reliable and reusable. Develop Python examples and infrastructure as code workflows with Ansible and Terraform that help field teams operate at scale. Prototype and evaluate MCP-based AI agent and AgenticOps for network triage and remediation. Resolve complex escalations with Engineering, Product Management, TAC, and Customer Experience, then turn the findings into improved API behavior and reusable technical guidance that helps customers adopt automation at scale.

Minimum Qualifications

Bachelor’s degree in computer science, engineering, networking, or a related field, or equivalent practical experience; 12+ years of relevant experience or Master’s degree + 8 years of related experience or PhD + 5 years of related experience.

Experience building and troubleshooting integrations with Cisco Catalyst Center or similar management platform.

Experience integrating network controllers with ITSM, CMDB, or telemetry platforms

Experience with automating workflows with Ansible, Terraform or similar frameworks.

Experience developing or prototyping AI agent workflows that invoke network APIs.

Preferred Qualifications

Experience with ServiceNow Service Graph Connector, ITSM/ITOM and CMDB workflows, or Splunk integrations.

Experience with Catalyst Center 2.3.7.x, 3.x, and Meraki Dashboard API behavior, release migrations, API contract review, and SDK usability.

Cisco DevNet Professional or Expert or CCIE certification, or contributions to network automation projects and technical content.

Experience leading cross-functional customer escalations, presenting to technical and executive audiences, and mentoring engineers.

Python development experience with REST and OpenAPI, JSON/YAML payloads, authentication, and model-driven network interfaces such as NETCONF, RESTCONF, or YANG

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.