Senior Director, Head of Enterprise Clinical AI & Technology - Remote - The Cigna Group

Location: Flexible Location; Chicago, IL, Bloomfield, CT, Philadelphia, PA, St. Louis, MO preferred.

This position is open to candidates located anywhere within the United States. Candidates who reside within approximately 50 miles of a designated office location may be expected to work onsite in accordance with the company's In-Person Presence guidelines. Candidates residing outside of the designated commuting radius may work remotely.

POSITION SUMMARY: The Head of Enterprise Clinical AI + Technology is a senior leadership role responsible for shaping, designing, and advancing The Cigna Group’s enterprise clinical AI and technology agenda. Reporting to the Managing Director, Enterprise Clinical Strategy and Operations, this leader will operate at the intersection of clinical expertise, product and solution design, artificial intelligence, and operational execution. The role will partner across clinical, technology, data and analytics, operations, legal, compliance, and business teams to translate enterprise clinical priorities into scalable AI-enabled solutions that improve clinical quality, clinician experience, operational efficiency, affordability, and patient health outcomes.

IMPACT STATEMENT: This role is pivotal in accelerating the enterprise clinical AI roadmap by ensuring solutions are clinically grounded, responsibly designed, operationally scalable, and aligned to measurable business and clinical outcomes. The Senior Director will help position the enterprise clinical organization as a strategic growth engine by moving high-priority AI and technology opportunities from concept through design, implementation, adoption, and performance management.

RESPONSIBILITIES

Lead the development and execution of enterprise clinical AI and technology strategies that advance clinical quality, affordability, operational performance, clinician experience, and patient health outcomes across Cigna Healthcare and Evernorth businesses.

Serve as a senior clinical and strategic advisor to business, clinical, technology, data science, and operations leaders, translating complex clinical needs and enterprise priorities into actionable AI-enabled solution roadmaps.

Oversee the design and refinement of differentiated clinical AI and technology solutions, including use cases related to agentic AI, clinical workflow automation, care management, utilization management, documentation support, clinical decision support, and clinician-facing productivity tools.

Apply clinical expertise and human-centered solution design principles to ensure AI-enabled capabilities are grounded in real clinical workflows, user needs, evidence-based practice, regulatory expectations, and operational feasibility.

Partner with product, technology, data and analytics, operations, legal, compliance, privacy, information protection, and business teams to move priority AI and technology initiatives from opportunity identification through design, incubation, implementation, adoption, and scale.

Provide thought leadership on emerging AI, digital health, interoperability, and clinical technology trends to identify opportunities, risks, and partnership options that support enterprise clinical strategy and market differentiation.

Develop business cases, impact models, success metrics, and performance management routines to measure clinical, operational, financial, adoption, and user-experience outcomes for AI and technology initiatives.

Establish strong execution discipline, governance routines, and executive-level reporting to manage progress, surface risks, drive decisions, and ensure alignment across a highly matrixed environment.