Clinical Operations and Analytics Consultant

What Clinical Operations contributes to Cardinal Health

Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers.

Clinical Operations is responsible for supporting the timely and quality sale, installation and monitoring of Cardinal Health products and services; may also provide product and service education to facilitate technology adoption and workflow change management.

The Clinical Operations & Analytics Consultant serves as the technical and analytical resource supporting CardinalASSIST and related pharmacy solutions. This individual collaborates with Clinical Operations Consultants, Product Management, IT teams, and customer stakeholders to design, develop, automate, and maintain reporting and analytics solutions.

The position emphasizes business intelligence, dashboard development, data analysis, automation, interface coordination, and performance measurement rather than direct account management responsibilities.

Responsibilities

Develop, maintain, and enhance operational dashboards, scorecards, and performance metrics.

Design and automate recurring business reports to reduce manual effort and improve accuracy.

Develop and support Power BI, Tableau, and other business intelligence reporting platforms.

Create executive-level and customer-facing performance reporting.

Analyze operational data to identify trends, opportunities, risks, and process improvements.

Support the development of predictive and advanced analytics capabilities.

Identify opportunities to automate manual reporting and data management processes.

Develop standardized reporting frameworks and KPI methodologies.

Optimize data collection, validation, and reporting workflows.

Support continuous improvement efforts through automation and technology enablement.

Serve as a liaison between Clinical Operations, internal IT teams, vendors, and customer technical resources.

Support implementation and maintenance of data interfaces and integrations.

Assist with Epic Willow/CardinalASSIST integration, automated dispensing technology, and related clinical technology initiatives.

Coordinate troubleshooting activities involving data feeds, reporting systems, and operational applications.

Participate in system testing, validation, and deployment activities.

Support Clinical Operations Consultants with reporting, analytics, and technical requests.

Develop tools and resources that improve consultant efficiency and customer outcomes.

Provide analytical support for implementations, business reviews, and operational initiatives.

Support ROI analyses, utilization studies, inventory optimization projects, and performance improvement initiatives.

Participate in strategic initiatives involving reporting modernization, analytics platforms, and technology enhancements.

Collaborate with cross-functional teams to define business requirements and technical solutions.

Support evaluation and implementation of emerging business intelligence and analytics tools.

4-8 years of experience, preferred

Bachelor's degree in Business, Healthcare Administration, Information Systems, Analytics, Computer Science, Pharmacy, or related field preferred.

Pharmacy experience preferred

Experience working with healthcare, pharmacy, supply chain, or clinical operations environments preferred.

Experience supporting technical projects and cross-functional initiatives, preferred