Staff Relations Manager (Japanese Speaking)

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lie within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring for a Staff Relations Manager supporting Japan based in Amgen Malaysia or Japan.

What you will do

The Staff Relations Manager will be responsible for conducting HR investigations and for providing staff relations guidance and support to managers and staff of Amgen’s Japan Asia-Pacific (“JAPAC”) region, specifically for Japan. In their investigator role, the Staff Relations Manager will conduct investigations into potential violations of HR policies (such as allegations of harassment, discrimination, and retaliation) involving staff based at Amgen Japan. In this role, the Staff Relations Manager will act as a thought partner to managers on a variety of staff relations issues, such as performance management, disciplinary action, and workplace accommodation.

The Staff Relations Manager will report to the Regional Staff Relations Lead. Staff Relations is a specialized HR function that partners closely with managers, Compliance, Legal (in-house and external), and stakeholders in HR to protect Amgen values, investigate potential violations of HR policies, provide practical advice and guidance on coaching staff and managers, and to advise on performance and behaviors management, involuntary terminations, and workplace accommodations.

Main Responsibilities

Conduct and/or direct thorough, timely, and impartial HR related investigations in countries in the JAPAC region, specifically Japan, involving staff members at all levels of the organization. Maintain confidentiality and sensitivity to all issues and conduct investigations objectively.

Create professional, well-drafted investigation records, including investigation plans and summaries.

Report investigation findings to HR colleagues, legal partners, and business leaders in a clear, concise manner.

Develop and maintain relationships with key partners at Amgen Japan.

Develop and recommend solutions to managers on a variety of staff relations issues including managing poor performance, documenting and implementing disciplinary action, and managing conflict.