Senior Claims Advisor, BI

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Our team is growing, and we are actively looking to hire a Senior Claim Advisor, Bodily Injury to join our team. Reporting to the Bodily Injury Claims Manager, you will be responsible for investigating and settling Bodily Injury claims by thoroughly examining coverage, liability, and quantum, while adhering to territorial quality and disposition guidelines.

Notre équipe, en plein essor, est à la recherche d’un conseiller principal ou d’une conseillère principale en réclamations (dommages corporels). Relevant de la directrice ou du directeur, dommages corporels, la ou le titulaire du poste sera responsable de réaliser des enquêtes et de régler des dossiers de dommages corporels en examinant méticuleusement les garanties applicables, la responsabilité civile et le montant des dommages, et ce, dans le respect des lignes directrices territoriales sur la qualité et le règlement.

Who is Allstate?

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands®" promise.

Through our Employee Value Proposition - Opportunity, Flexibility, Community, Diversity, and Family - we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options, and truly enjoy the work they do.

Flexible Work Arrangements

Employee discounts (15% on auto and property insurance, plus many other products and services)

Good Office Program (receive up to $400 back after purchasing office equipment)

Student Loan Payment Matching Program for Government Student Loans

Comprehensive Retirement Savings Program with employer-matched contributions

Annual Wellness Allowance to support employees with improving health and wellbeing

Tuition Reimbursement

Opportunities to give back and support the community

Accountabilities

Interpret insurance policy wordings and maintain a proactive diary system to keep files updated.

Investigate losses for valid coverage and collaborate with Underwriting as required.

Determine liability and quantum assessments on claims with moderate to high complexity.

Maintain appropriate reserves based on exposure.

Comply with file handling and service standards as outlined in Best Practices.

Participate in various file committees as required and work closely with defence counsel on litigation files within assigned authority.

Negotiate settlements with plaintiffs and solicitors to resolve claims within granted authority.

Maintain an understanding of legislative changes and industry trends and contribute to claim strategies as required.