Property Adjuster - Field Estimating - Seattle, WA

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

This is a Field Property Adjuster role in areas North of Seattle - Wa.

A day in the life of a Field Property Adjuster

As a Field Property Adjuster, you will deliver exceptional service to our policyholders by traveling to customers' homes to perform on-site inspections, investigate coverage, prepare estimates, and settle claims promptly. You may also handle virtual claims using tools such as Xactimate and ClaimsX Video Collaboration. This role has a strong focus on water losses, as well as other perils such as minor fire, wind/hail, and miscellaneous property claims, ensuring customers receive expert guidance and resolution during challenging situations.

You’ll use a mix of skills to succeed in this role, including

Customer service: Delivering a compassionate, clear, and supportive claims experience.

Investigation: Assessing property damage, reviewing details, and determining coverage.

Communication: Keeping customers informed using phone, email, or video as needed.

Negotiation: Reaching fair settlements with customers, vendors, and other carriers.

Problem‑solving: Using tools, resources, and critical thinking in a fast‑paced environment.

Documentation: Maintaining accurate, timely records in the claims system.

Preferred Qualifications

3+ years of experience in property adjusting, water mitigation, or independent adjusting, along with estimating.

Xactimate proficiency highly desired.

Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.

Excellent communication and interpersonal skills to provide exceptional customer service.

Ability to travel to customers' homes and handle virtual claims countrywide effectively.

Detail-oriented and organized, with a focus on delivering high-quality work.

Required Qualifications

Are willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on a one to two-story roof.

Valid driver's license and willingness to travel as part of the job requirements.

Residency within the areas North of Seattle - Wa is mandatory for this role.

You’re provided with comprehensive training

The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work.

Ongoing training opportunities for continuous improvement happen regularly on the job.

You will be required to attend approximately 2 weeks of training that will take place in Wheeling, IL or Dallas, TX.

Notice of Licensing Requirement

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.

If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.

Sign On Bonus

You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.