Field Property Adjuster - Kansas City, MO

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

As a Field Property Claims Adjuster with National General, you’ll play an important role in helping customers navigate the claims process following a loss for complex Homeowner's Claims. You’ll manage claims from initial investigation through resolution, conducting field inspections, evaluating damages, reviewing applicable coverage, developing repair estimates, and working with customers and other involved parties to reach timely and accurate claim outcomes. You will be responsible for creating a comprehensive estimate of damages for complex first party homeowner claims leading to the proper disposition. This role combines independent field work, critical thinking, technical expertise, and strong customer service. You’ll manage an assigned territory and workload while documenting claim activity, communicating throughout the claims process, and making sound decisions in accordance with applicable policies, procedures, and regulatory requirements.

Key Responsibilities

• Builds mastered relationships with both internal and external customers
• Interprets regulatory compliance and fair claims practices
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Exhibits mastery estimating fundamentals in order to create estimates of damages on complex 1st party homeowner losses of all severities
• Supervisory Responsibilities
• This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

Case Management, Performance Management (PM), Property Claims, Property Claims Management, Property Damage Claims, Property Insurance Claims, Quality Management, Relationship Building, Repair Estimating, Stakeholder Relationship Management, XactAnalysis, Xactimate

Field Adjuster Cons II: $56,000 - $93,250

Field Adjuster Sr Cons I & II: $65,600 - $111,550

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Sign On Bonus

You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

• Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.*