Field Auto Claims Adjuster - Greensboro

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Put your analytical skills and claims expertise to work as an Auto Field Adjuster with National General, an Allstate Company. In this role, you’ll evaluate first- and third-party material damage claims, develop comprehensive damage estimates, and guide claims toward appropriate resolution. You’ll apply your knowledge of regulatory requirements, fair claims practices, policy coverage, and estimating fundamentals while building trusted relationships with internal and external customers. From negotiating settlements to documenting claim activity and making payments within your authority, you’ll take meaningful ownership of the claims process and help deliver thoughtful, well-supported outcomes.

Where You’ll Work

This is a field-based position supporting customers throughout Greensboro, Burlington, Sanford, Salisbury, and surrounding areas in North Carolina. Candidates must live within reasonable proximity to the assigned territory and be comfortable with regular local travel to support customers and complete in-person claim inspections.

Key Responsibilities

Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities

Possesses a deep understanding of the content of all policy types written by the company

Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines

Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option

Builds mastered relationships with both internal and external customers across multiple lines

Supervisory Responsibilities

This job does not have supervisory duties.

Training

Please note: You may be required to attend 2 weeks of training held in person at our Dallas, TX office.

Skills

Auto Insurance Claims, Business Acumen, Business Management, Critical Thinking, Documentations, External Customers, Financial Analysis, Quality Management, Self-Direction, Working Independently

Field Adjuster Cons II: $28.03 – $43.70/hour

Field Adjuster Sr. Cons I: $35.82 – $50.24/hour

Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.