Regional Site Specialist (RSS)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Various outside weather conditions, Warehouse, Will work with hazardous/toxic materials

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.

Location/Division Specific Information

How do we make an impact?

Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

What will you do?

Travel to provide support at multiple customer facilities for scheduled and unscheduled gaps in coverage; in some cases, for extended periods.

Inventory Management: Stock room, POU management, dispensing of products, etc.

Order Management: Order entry, order expediting, customer service support, etc.

Chemical Management Receive, register, and track chemical containers, etc.

Glass wash Operations: End-to-end glass wash sterilization processes including inspection of glassware, etc.

Drive Process Improvement culture

May perform other responsibilities as assigned by management

This role is a traveling position covering the North Carolina region. Travel will be required 70-80% of the time. The ideal employee will be located in the Raleigh-Durham, NC area.

How will you get here?

Education

High school diploma or equivalent required. Bachelor's degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.

Experience

4 years of related experience within a laboratory setting is preferred. Experience working in customer service preferred.

GxP Experience and IATA/DOT certification, knowledge of OSHA General Industry requirements are also a plus.

Knowledge, Skills, Abilities

Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values.

Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.

Demonstrates the ability to understand the complexity of various work environments and work safely following all policies and procedures.

Physical Requirements / Work Environment

Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.)

Depending on the area of the building, personal protective equipment must be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.

Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.

Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs