Associate Director, Registry Operations Management

Job Description

Join Us as an Associate Director, Registry Operations Management

We have successfully supported the top 50 pharmaceutical companies and more than 750 biotech, spanning 2,700 clinical trials across 100+ countries in the last five years.

What will you do in this role?

The Associate Director, Registry Operations Management provides senior operational leadership for a portfolio of CorEvitas registries and real-world evidence programs. The role translates program commitments into coordinated delivery plans, oversees operational performance and risk, and aligns cross-functional teams, sites, vendors, and client stakeholders. The Associate Director leads complex programs and develops team capability while improving the consistency and scalability of registry operations.

• Provide operational leadership for assigned registries across start-up, site activation, enrollment, ongoing data collection, maintenance, and closeout, as applicable.
• Convert protocols, contracts, client commitments, and program objectives into integrated plans, milestones, staffing assumptions, and risk controls.
• Monitor portfolio health and intervene on material risks, dependencies, delays, quality issues, and changes in scope; escalate decisions at the appropriate level.
• Ensure program records, governance, and operational decisions are documented in accordance with company procedures and applicable requirements.
• Cross-functional leadership
• Coordinate delivery with Clinical Operations, Data Management, Biostatistics, Epidemiology, Medical and Scientific Affairs, Quality, Technology, Finance, Contracts, and client-facing teams.
• Clarify accountability, handoffs, decision rights, and dependencies across functions; lead operational reviews and governance discussions for assigned programs.
• Communicate concise, evidence-based status updates, options, and recommendations to senior internal stakeholders and clients.
• Site, enrollment, and client performance
• Oversee site activation, enrollment, retention, data collection, and participation trends; guide targeted plans for underperforming sites.
• Use key operational indicators to identify emerging issues and improve site engagement and registry performance.
• Represent Registry Operations in client meetings and planning forums; assess the operational, timeline, resource, and financial impact of proposed changes with partner functions.
• Quality and operational excellence
• Promote quality, compliance, inspection readiness, patient-centered research, and timely issue escalation.
• Partner with Quality and functional leaders on audits, inspections, investigations, corrective and preventive actions, and sustained remediation.
• Lead process improvements that strengthen consistency, cycle time, stakeholder experience, and operational scalability; develop practical standards, tools, and metrics.
• People and business leadership
• Coach and develop Registry Operations colleagues; set expectations, manage workloads, and support talent development and succession planning.
• Contribute operational expertise to feasibility assessments, proposals, budgets, resource estimates, and portfolio capacity planning.
• Contribute to annual planning and strategic initiatives involving registry growth, technology adoption, and the operating model.

Education Requirements

• Bachelor’s degree in life sciences, healthcare, public health, clinical research, business, or a related field is required; advanced degree MPH, MS, MBA, or equivalent preferred.