Solutions Engineer, Wireless - Fort Washington, PA
T-Mobile · Remote (Remote US)
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About the role
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Job Overview
This role supports business sales by providing technical expertise to design and present wireless solutions that meet customer needs. It involves consulting on customer opportunities, analyzing wireless network coverage, and assisting with in-building coverage requests. The role requires maintaining expert knowledge of wireless devices, network technologies, and value-added solutions to inform sales strategies. Success is measured by the ability to effectively support sales teams, address technical inquiries, and contribute to customer satisfaction. The work impacts the organization by enabling tailored wireless solutions that enhance customer experience and drive business growth.
Remote Work & Territory Alignment: This is a remote position aligned to a specific business market or territory. To effectively support our sales teams and customers, candidates should reside within or in reasonable proximity to the primary market or territory they will support. Location expectations will be based on business coverage needs and may include regular travel within the assigned territory.
Job Responsibilities
Support small and medium business sales teams in-market to drive solution adoption and customer engagement
Participate in customer meetings to provide technical consultation and solution guidance
Facilitate wireless network coverage analysis and review to optimize customer solutions
Assist with processing in-building coverage requests to improve network accessibility
Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts
Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience
Bachelor's Degree plus 3 years of related work experience
OR advanced degree with 1 year of related work experience
OR combination of education and experience deemed equivalent (Required)
Acceptable areas of study include Computer Science, IT, Engineering or related field (Preferred)
4-7 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment. (Preferred)
Experience supporting Enterprise and Public Sector accounts. (Preferred)
At least 18 years of age
Legally authorized to work in the United States
Safety Sensitive Position (Yes/No): No
Total Target Cash Pay Range: $112,500 - $202,900, inclusive of target incentives
Base Pay Range: $78,750 - $142,030
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ376559¶dox=1
Continued in T-Mobile’s original posting ↗.
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