Stylist

About Stitch Fix, Inc.

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential.

About the Role

As a Stylist at Stitch Fix, you’ll help clients look and feel their best by creating personalized style experiences that go beyond the box. You’ll leverage both live and asynchronous messaging to deepen client relationships and drive retention, helping clients build confidence and trust in their personal style.

Your style expertise, warm communication, and ability to create highly personalized experiences will help clients feel like they have a trusted Stylist at their fingertips. Whether you’re offering advice for a special occasion, helping a client complete a look, or introducing new items they’ll love, you’ll deliver joy and style while helping shape the future of the Stitch Fix client experience.

This is a remote, hourly, part-time Flex Tier Stylist role requiring 10–20 hours per week, with scheduling flexibility to align with client demand as directed by Stitch Fix.

Responsibilities

Provide expert style guidance across evolving client channels, including messaging, chat, video, and our in-house styling platform, responding to client requests and creating personalized looks that build confidence and trust.

Create thoughtfully styled assortments by leveraging client profiles, preferences, past purchases, style goals, and our ever-fresh inventory, crafting unique Fixes that delight and inspire clients across all shapes, sizes, gender identities, style spectrums, occasions, and lifestyles.

Build meaningful client relationships through personalized interactions and a public-facing Stylist profile featuring your photo, which helps clients connect with you and may also be used in Stitch Fix marketing to showcase the human element of our service.

Deliver against performance, productivity, and client satisfaction goals while identifying opportunities to strengthen client retention and Stylist-client connections and sharing insights with the broader team.

Develop your styling expertise by participating in training and regular check-ins, staying current on company updates and fashion trends, and contributing to a supportive, collaborative styling community that embraces diverse styles and continuous feedback.

How AI and tools show up in your day-to-day work

Technology is an important part of how you’ll deliver personalized experiences at scale. You’ll use Stitch Fix’s in-house styling platform and other digital tools to understand client preferences, create personalized recommendations, communicate with clients, and work efficiently in a remote environment.

You’ll be expected to quickly learn and apply new technologies, including evolving AI-enabled tools and features, as they are introduced. You’ll use these tools to improve efficiency and outcomes while applying your own style expertise, judgment, and human connection to create an experience that feels uniquely personal to each client.

About You

This is what you’ll need to succeed in this role from day 1.

Requirements

2+ years of client-facing styling or apparel experience, with enthusiasm for fashion and a demonstrated ability to create positive customer experiences.