Senior Field Service Technician

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The US Federal Governments Markets Division is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse work force creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Technical System Manager department of the USFGMD is responsible for service supporting a charter of implementing, integrating and servicing complex systems sold worldwide to the US Federal Government. As a USFGMD Onsite Field Service Tech you will be exposed to a wide variety of communications requirements in both the Presale and Post Sale phases of a project. These applications span the entire breadth of the US Federal Government throughout the world.

Job Description

NOTE: This position requires 50% or more travel

Perform preventative maintenance service calls on customer systems on a regular basis (e.g., daily, weekly, monthly, quarterly, semi-annual, or annual).

Schedule time efficiently to deliver service and fulfill service requirements.

Ensure the timely completion of PM work, which is often a critical contractual obligation.

Perform hands-on maintenance, repairs, and adjustments on production build fixtures, test fixtures, and various production equipment.

Install, repair, organize, and maintain designated production equipment as required by the PM Program to ensure smooth operation.

Analyze mechanical and operational problems with equipment, and plan and take corrective action to maximize safe production and product quality.

Record the results of PM work, including details such as Work Order, Status, and notes, associated with the case.

Install and set up a variety of sensors, solenoids, and switching based on fixture requirements.

Provide chronic memos or customer notes to other technicians

Technical & Mechanical Skills: Strong mechanical skill set with hands-on experience in pneumatic and hydraulic hardware maintenance, tool calibration, and basic electrical concepts and repair. Proficient in using hand, electrical, pneumatic, and hydraulic tools.

Documentation & Computer Literacy: Proficient computer skills with the ability to build and execute projects directly from technical documentation.

Physical Capabilities: Capable of lifting up to 50 lbs unassisted and comfortable working on ladders and overhead lifts.

Target Base Salary Range - $90,000 to $105,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate

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Basic Requirements

3 years of experience supporting and maintaining industrial equipment.

High School Diploma or Equivalent

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.