Command Center Solutions and Services - Southeast Program Manager

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Command Center Solutions and Services team delivers solutions and maintenance services to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions.

The projects contained in the Command Center portfolio include large Statewide, Regional, and major Municipal Public Safety Applications (CAD, Mobile, Records Management, Crime Analysis, and Jail), Emergency Call Handling/Next Gen 911 solutions, Asset Management Solutions, and other applications used in the Command Center.

Our foundational principle is an unwavering focus on the customer. This customer-centric approach guides every decision, strategy, and innovation, aiming to understand, meet, and exceed customer needs. We strive to be a trusted partner, invested in their long-term success. This commitment requires continuous listening, proactive problem-solving, and delivering exceptional value and service at every customer touchpoint.

Role Overview

As a Program Manager, you will be responsible for leading strategic, multi-faceted public safety initiatives by overseeing portfolios of interrelated projects from inception to completion. Moving beyond single-project execution, you will align overall program goals with broader organizational and customer business strategies, drive cross-functional alignment, and manage complex stakeholder environments to ensure sustainable value and seamless technology deployments across public safety agencies.

This is a remote position that requires approximately 50% travel within the Southeast region. Strong preference for candidates based in the Southeast.

Core Responsibilities

Following PMBOK and standard Program Management methodologies, you will govern the overarching program lifecycle, driving synergy across multiple project tracks from Strategy & Initiation through Final Hand-off & Closure.

Program Strategy, Integration & Governance

Master Program Plan: Develop, govern, and maintain a comprehensive Master Program Plan using automated program management tools, establishing clear governance structures, charter standards, dynamic scope management, and unified change control processes across all constituent projects.

Operational Workflow & Strategic Alignment: Maintain deep domain knowledge of internal organizational and customer workflows to ensure all program deliverables align directly with long-term business objectives and operational mission goals.

Accountability & Governance: Take overall accountability for program success, guiding cross-project implementations, cutovers, operational readiness, and formal hand-offs to the Support organization across complex emergency call handling and public safety technology portfolios.

Scope, Portfolio & Schedule Management

Integrated Scheduling: Build, harmonize, and oversee master program schedules (WBS), managing interdependencies, critical paths, and resource allocation across multiple projects. Lead executive program status reviews to monitor overall program health against strategic baselines.