Business Program Manager

Global Partner Solutions is responsible for driving revenue outcomes with partners through innovative solutions at scale. The Partner Go-to-Market, Programs, and Operations organization brings together go-to-market strategy, programs, and platforms to accelerate growth and improve the partner experience across all partner segments.

The Microsoft AI Cloud Partner Program supports Microsoft's global commercial partner ecosystem through partner success offerings, designations, and specializations. These offerings help partners differentiate themselves in the market using Microsoft products and services while enabling customers to select partner solutions with clarity and confidence.

As a Business Program Manager, you will collaborate across Global Partner Solutions, product marketing, engineering, finance, compliance, legal, and support to help define the future of Microsoft AI Cloud Partner Program offerings and benefits, with a specific focus on security.

You will lead program design, delivery, and management for partner program fundamentals, designations, and specializations across partner types, including managed service providers, system integrators, independent software vendors, software development companies, and device partners.

In this role, you will contribute to a team responsible for developing and implementing partner program strategies aligned with Microsoft's cloud strategy. You will collaborate across the organization to translate business objectives into actionable plans and requirements that support Microsoft's partner programs, systems, tools, and processes.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Lead program design for Microsoft AI Cloud Partner Program fundamentals, designations, and specializations, with a focus on scaling sales through the partner ecosystem, supporting partner growth, and defining measurable success metrics.

Facilitate business decisions through data-driven quantitative and qualitative analysis of market opportunities, competitive trends, and strategic priorities.

Implement and communicate partner program changes across Microsoft teams and external partners to support adoption and alignment.

Measure business outcomes and identify opportunities to improve partner engagement, program effectiveness, and partner growth.

Manage relationships with Microsoft Cloud Partner Program teams to ensure program requirements align with related business programs, systems, and tools.

Develop partner program messaging, positioning, and value propositions that align with the broader Microsoft Cloud Partner Program strategy, including readiness initiatives that support market differentiation and partner value.

Provide program and project management leadership for strategic partner initiatives, ensuring alignment with business objectives and measurable outcomes.

Apply an understanding of customer, partner, and internal stakeholder needs to inform priorities, influence decisions, and improve partner satisfaction, performance, and experience.

Identify opportunities for collaboration across partners and internal teams to develop long-term industry cloud partner program solutions, shared roadmaps, and implementation strategies.