Sr. Director | Industry Relations - US Remote
McKesson · Remote (Remote US)
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About the role
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Role Overview
The Senior Director, Industry Relations is responsible for leading a team of senior account leaders who serve as strategic partners to biopharmaceutical manufacturers across oncology, rare disease, and specialty therapies. This role owns executive-level relationships with a portfolio of the organization's strategic manufacturer partners and is accountable for client satisfaction, program growth, launch excellence, retention, and long-term strategic alignment.
The Senior Director acts as a trusted advisor to senior leaders within biopharma organizations, providing consultation across commercialization strategy, market access, patient support programs, specialty pharmacy operations, launch planning, network strategy, analytics, and innovation. This leader serves as the executive escalation point for key client relationships and is expected to proactively identify opportunities, risks, and market shifts that impact client success.
Success in this role requires exceptional leadership capability, executive presence, business acumen, and a deep understanding of oncology and rare disease commercialization. The ideal candidate will have a proven track record of developing high-performing teams, influencing senior stakeholders, leading organizational change, and driving measurable business outcomes.
Strategic Client Leadership & Portfolio Management
Serve as executive sponsor for a portfolio of strategic oncology, rare disease, and specialty pharmaceutical manufacturer partnerships.
Establish and maintain trusted relationships with senior executives, brand teams, market access leaders, commercial leadership, and cross-functional stakeholders.
Lead strategic account planning processes focused on program growth, performance optimization, patient outcomes, and long-term client retention.
Oversee executive business reviews, annual strategic planning sessions, launch governance meetings, and performance discussions.
Maintain accountability for client satisfaction, retention, and expansion opportunities across the assigned portfolio.
Leadership & Team Development
Directly lead and develop a team of strategic account leaders responsible for manufacturer account management and strategic engagement.
Establish performance expectations, coaching plans, development opportunities, and succession planning initiatives.
Foster a culture of accountability, collaboration, innovation, and continuous improvement.
Ensure leaders effectively execute relationship management strategies while developing the next generation of commercial and client leadership talent.
Support cross-functional alignment across operations, implementation, provider engagement, quality, analytics, patient services, technology, and business development teams.
Commercialization Strategy & Launch Excellence
Provide executive-level consultation regarding specialty pharmacy strategy, commercialization planning, patient support services, network design, market access, and launch execution.
Continued in McKesson’s original posting ↗.
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