Senior Product Owner

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The Senior Product Owner is responsible for prioritizing and overseeing the development team’s work and making sure Humana derives as much value as possible from product outcomes. Focuses on the quality of product features, responsible for defining user stories, prioritizing work in the backlog, clarifying requirements, and maximizing the value delivered by their team.

Key Accountabilities

Conduct day-to-day interaction with the development team and the scrum master.

Partners with the Product Manager to define and prioritize product backlog based on the strategic product vision/roadmap and releases based on the evolving business needs

Collaborate with stakeholders to understand our end-user needs and pain-points to appropriately shape requirements Understand customer needs and validate solutions developed by the delivery team.

Effectively translate business priorities to technical team members by documenting user stories and acceptance criteria.

Proactive risk management which includes identifying, assessing and mitigating risks that could impact product delivery success

Confirm product quality and validate it meets the customer needs based on defined acceptance criteria

Demonstrate and communicate value of product functionality/sprint outcomes, either on an adhoc basis or during PI planning.

Ability to support multiple Agile Delivery Teams.

Cultivates relationships between business and IT partners to facilitate product development that provides high customer value

Bachelor’s degree or equivalent work experience

5 years or more of experience representing business or technology in technology implementations and/or product/project management experience

Strong verbal and written communication, organizational, meeting facilitation, negotiation, follow-up, and problem-solving skills

Detail oriented with excellent organizational and project management skills

Critical thinker who can anticipate team needs and take initiative to present ideas, ask the right questions and deliver the highest quality work

Problem solver who can find viable solutions that meets business needs, absent from all ideal tools and resources.

Ability to prioritize and handle multiple tasks with concurrent deadlines

Preferred knowledge in quoting, rating, and underwriting

Certified SAFe® Product Owner/ Product Manager or equivalent

Agile /Scrum certification (Agile Practitioner, Scrum Alliance, etc.)

Knowledge of Software Development Life Cycle (SDLC)

Prior experience with Agile development process in story writing

Ability to work with project stakeholders and remote teams at all levels in the organization in a collaborative, team environment

Knowledge of Systems Development Life Cycle, Waterfall, and/or Agile Development Methodologies

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.