Senior Product Designer - Part D (Pharmacy) Benefits

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As a Senior Product Designer, you will help shape the end-to-end Part D (pharmacy) benefits experience across Humana’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence. Through exceptional design execution, user-centered thinking, and cross-functional collaboration, you will create intuitive experiences that simplify complex benefits information, support informed healthcare decisions, and improve members’ ability to navigate care.

At Humana, our mission is to help people achieve lifelong well-being. We are committed to creating experiences that put our members at the center of everything we do. Join a team that values innovation, empathy, and a passion for improving the health journey for millions.

In this role, you will partner closely with product managers, engineers, researchers, and business stakeholders to design solutions that drive meaningful outcomes for members and the business. Your work will contribute to improving member satisfaction, healthcare engagement, operational efficiency, and overall experience quality across the Part D benefits journey.

Key Responsibilities

Design and deliver end-to-end mobile and digital channel experiences that are human-centered, scalable, and aligned with business goals.

Design and deliver end-to-end user experiences for Humana’s Part D benefits products and services, ensuring solutions are human-centered and aligned with business objectives.

Collaborate with product, engineering, marketing, analytics, and research partners to identify opportunities and develop innovative solutions that improve member engagement and and effectiveness.

Leverage user research, usability testing, analytics, behavioral data, and member feedback to inform design decisions and continuously optimize experiences.

Create user flows, wireframes, prototypes, and high-fidelity designs that effectively communicate and validate design concepts.

Advocate for mobile-first design principles, accessibility, inclusivity, and usability best practices across all digital channels.

Partner with other Product and Design teams to create seamless, connected experiences across the broader healthcare ecosystem.

Present design recommendations, insights, and rationale to stakeholders, driving alignment and influencing strategic decisions..

Contribute to a culture of collaboration, experimentation, learning, and continuous improvement within the design organization.

Support and contribute to design systems, pattern libraries, and scalable design standards.

Required Qualifications

Bachelor’s degree in Human-Computer Interaction, Interaction Design, User Experience, Product Design, or a related field, or equivalent professional experience.

6+ years of professional product design or UX/UI design experience, with a strong balance of UX and UI expertise and demonstrated ownership of complex, consumer-facing digital products from discovery through launch and optimization.

Portfolio demonstrating strong UX, interaction, and visual/UI design craft, including end-to-end case studies that showcase problem solving, design decisions, polished interfaces, implementation, and measurable outcomes.

Demonstrated experience designing mobile-first consumer experiences across native iOS, Android, and responsive web, with an understanding of platform-specific patterns and technical constraints.

Strong systems-thinking skills with experience translating complex workflows, business rules, user needs, edge cases, and dependencies into intuitive, connected digital experiences.