Senior Learning Design Professional

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Humana Healthy Horizons is looking for a Senior Learning Design Professional who will use instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. Your work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Learning Design Professional will analyze and organize content. You will design best-in-class solutions, and write storyboards, scripts, performance support, mobile learning, and manuals. The goal of these efforts is to ensure success for associates and meet learning needs.

Facilitate Humana Healthy Horizons (HHH) organizational training and professional development topics to existing associates.

Design and analyze learning needs and partner with subject matter experts across the organization to provide input for course curriculum.

Ensure course materials are current and relevant to training needs, along with tracking and analyzing training programs effectiveness.

Provide consultation, feedback, instructions and partners with stakeholders across the enterprise.

Utilize collaborative tools to design and facilitate virtual learning.

Partner and use consultative skills to assess project scope and conduct needs analysis with stakeholders.

Collaborate with leadership to influence and assist in the execution of department's strategy.

Exercise considerable latitude in determining objectives and approaches to assignments.

Required Qualifications

Bachelor's degree or equivalent years of professional experience in learning design or learning facilitation.

Three (3) or more years of instructional design, training and/or learning development experience.

Experience facilitating training across diverse functions and levels of an organization to drive knowledge, adoption, and consistent execution.

Expert level experience with the Articulate 360 Suite.

Experience with learning strategies and adult learning theories.

Proficiency in Microsoft Office applications including Outlook, PowerPoint, and Adobe PDF.

Understanding of curriculum design includes gathering content SME's and utilizing adult learning principles.

Prior demonstrated capability leading, developing and maintaining a dynamic and high performing team culture.

Ability to work with agility and flexibility, embracing an ever-changing, fast-paced work environment.

Ability to facilitate and deliver an exceptional learning experience to all types of learners.

Preferred Qualifications

Medicaid knowledge, including experience interpreting Medicaid contracts.

Operations content design and facilitation experience.

Experience using a wide variety of training tools to effectively facilitate to a wide audience.

Experience managing projects or processes.

Expert organizational skills with fast turnaround time.

Additional Information

Workstyle: This is a remote position.

Travel: Your work will involve occasional travel, estimated at up to 5%, which may include travel to locations outside the associate's state of residence.

Typical Workdays/Hours: Monday – Friday; 8:00am -5:00pm, Eastern Time (ET).

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.