Lead Technology Leadership Professional

Become a part of our caring community

The Lead Technology Leadership Professional is responsible for all aspects of software or hardware product delivery and performance. The Lead Technology Leadership Professional works on problems of diverse scope and complexity ranging from moderate to substantial.

The Lead Technology Leadership Professional is a senior delivery and technical leadership role within the AI & Operations Engineering team, responsible for leading one of the teams delivering AI-enabled products and engineering solutions that improve operational efficiency, reduce manual toil, and enhance the effectiveness of support and operations teams.

This role operates at the intersection of product, architecture, and engineering execution. The associate will partner closely with product managers, architects, technical leads, developers, and senior leaders to understand technical designs, shape and maintain the feature roadmap, and drive consistent delivery through Agile ways of working. The role is accountable for helping the team stay aligned to priorities, meet sprint and release commitments, proactively manage risks and dependencies, and deliver high-quality, production-ready solutions.

The ideal candidate brings a strong blend of technical understanding, product delivery discipline, agile execution, and stakeholder communication. This person must be able to communicate effectively with multiple audience groups, ranging from engineers and architects to associate directors and directors, while keeping teams aligned on outcomes, timelines, and technical direction.

Key Responsibilities

Lead the delivery of AI-enabled products, automations, and engineering solutions.

Partner with stakeholders to define and manage product roadmaps and delivery priorities.

Translate business needs and technical designs into actionable features, user stories, and sprint plans.

Drive Agile processes, including backlog management, sprint planning, delivery tracking, and release readiness.

Identify and mitigate risks, dependencies, and blockers to ensure successful delivery.

Collaborate with Product Managers, Architects, Engineers, and senior leadership to align on priorities and outcomes.

Oversee solutions leveraging technologies such as Python, SQL, Angular, Databricks, APIs, and enterprise AI platforms.

Ensure solutions meet enterprise standards for security, reliability, compliance, and operational readiness.

Communicate progress, risks, and key decisions to both technical and non-technical stakeholders.

Support production deployments, operational improvements, and continuous enhancement efforts.

Champion a culture of accountability, engineering excellence, innovation, and continuous improvement.

Required Qualifications

Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent combination of education and experience.

8+ years of experience leading Agile software engineering, platform engineering, automation engineering, or technology delivery teams.

5+ years of experience in software engineering, application engineering, site reliability engineering, automation engineering, platform engineering, or a related technical discipline.

Proven experience leading the end-to-end delivery of enterprise technology products, platforms, or engineering solutions from planning and design through production release and support.

Strong experience partnering with Product Managers, Architects, Engineers, and business stakeholders to prioritize work, manage roadmaps, and drive successful delivery outcomes.