Lead Rental Technician - Cumming, GA

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Must reside within 40 miles of North Cumming, GA.

Schedule is Monday - Friday (with a 1 weekend rotation every 3 weeks)

Position Purpose

The Lead Rental Technician (LRT) is a skilled technician, adept at performing a full range of equipment repairs on light construction equipment (skid steers, chippers, trenchers, mini-excavators, etc.) in a group of The Home Depot stores or customer job sites in the vicinity. This position reports directly to the next-level manager for their region.

Key Responsibilities

10% Communication - Communicates clearly with teammates including store associates, technicians, and customers in both verbal and written communications. Uses active listening in understanding message content and point of view in order to fully understand the mechanical problems being reported; Provides expert knowledge to all Rental associates in the proper operation of the equipment and standard operating procedures; Supports rental centers by explaining the large equipment program and addressing any store-specific issues; Provides support throughout the rental period for customers and rental associates, which may include providing best-in-class delivery; Adhere to all safety requirements particular to equipment including Federal Motor Carrier Safety Regulations

40% Compliance: Safety & Dept of Transportation - Deploys new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the safe operation of the equipment; Trains Home Depot store associates and customers in the proper operation of the equipment and large equipment operating procedures Deploys new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the operation of the equipment Typically requires overnight travel less than 15% of the time

50% Equipment Repairs - Responsible for maintaining a fleet of rental equipment; Diagnose, maintain, and repair all components of the machine, including gas and diesel engines, hydraulics, electrical systems, fuel systems, and brake systems; Reviews Down Equipment Report and communicates with the leader to prioritize repairs and service calls; Obtains parts needed for repairs, while maintaining timely and accurate parts inventory; Utilizes company technology platform to document all work performed on equipment, including labor and parts; Performs tasks at store locations, company shop locations, and job sites; Performs other tasks assigned by the leader; Maintains vehicle compliance to company, federal and drivers standards of performance; Assists with equipment deliveries and pick-ups as required; Ability to lay out key action items in a logical sequence and recognize issues that may delay progress to reduce bottlenecks

Direct Manager/Direct Reports

This Position typically reports to Regional Field Operations Manager

Travel Requirements

Typically requires overnight travel less than 10% of the time.

Physical Requirements

Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Working Conditions

Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.

Minimum Qualifications

Must be twenty-one years of age or older.

Must be legally permitted to work in the United States.