Product Consulting and Technical Client Implementations Advisor

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

About your role

As a Product Consulting and Technical Client Implementations Advisor, you will support DNA implementations, conversions, mergers, acquisitions, optimization engagements, and professional services initiatives for financial institution clients. You will partner with clients, implementation teams, conversion specialists, product teams, development teams, and executive stakeholders to configure solutions, validate outcomes, improve delivery processes, and support successful platform adoption.

What you'll do

Lead DNA implementation and configuration activities for new client implementations, mergers, acquisitions, and strategic consulting engagements.

Consult with financial institutions to assess business processes, operational workflows, technical requirements, implementation readiness, and platform configuration needs.

Translate client requirements into scalable implementation designs across DNA modules, product parameters, security settings, user access, workflows, integrations, and supporting applications.

Design and execute conversion validation strategies, including data mapping, transformation, reconciliation, balancing, quality review, exception analysis, and post-conversion validation.

Build and maintain Structured Query Language (SQL) queries, validation reports, reconciliation processes, and conversion utilities to support implementation accuracy and data integrity.

Partner with Product, Development, Technical Services, Conversion Engineering, Operations, and Professional Services teams to resolve implementation issues and improve delivery outcomes.

Contribute to implementation modernization through reusable assets, documented standards, process improvements, automation opportunities, and artificial intelligence-enabled validation approaches.

Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have

8+ years of experience supporting core banking implementations, conversions, mergers, acquisitions, or financial technology solutions for financial institutions.

6+ years of hands-on experience implementing, configuring, or supporting DNA functionality, modules, workflows, security settings, integrations, or related platform capabilities.

6+ years of experience leading client-facing implementation activities, including discovery sessions, solution workshops, requirements gathering, testing support, production readiness, or go-live support.

6+ years of experience using Structured Query Language (SQL), Oracle, data analysis, validation, reconciliation, balancing, or technical troubleshooting in implementation or conversion environments.

6+ years of experience translating business requirements into product configuration, technical implementation designs, operational workflows, or client-ready documentation.

Ability to facilitate client discussions, present implementation recommendations, document risks and decisions, and influence cross-functional stakeholders through data-supported analysis.