Representative Lead - BPS Middle Office

Innovation isn’t just what we do; it’s how we work. At FIS, you’ll collaborate with talented people across the globe to create solutions that shape the way the world pays, banks, and invests. If you’re ready to grow your career while making a meaningful impact, we’d love to meet you.

Role Location

Hybrid in Jacksonville, FL, Milwaukee, WI, and Atlanta, GA

Remote in Houston, TX and Pittsburgh, PA only

About the Role

You will lead middle office operations supporting structured finance portfolios, including CLOs, CDOs, syndicated loans, and other complex investment vehicles. Serving as a key client contact, you will oversee critical financial processes, including cash reconciliations, waterfall calculations, compliance testing, and investor reporting, while ensuring operational accuracy and service excellence. This role focuses on maintaining data integrity, managing risk and regulatory obligations, and driving continuous process improvement across portfolio operations. Success is measured by accurate reporting, timely execution of portfolio activities, strong client relationships, regulatory compliance, and scalable operational performance.

Key Responsibilities

Lead middle office operations for CLO, CDO, and syndicated loan portfolios, ensuring accurate execution, reporting, and client service delivery.

Oversee cash reconciliations, trade settlements, waterfall calculations, and compliance testing while managing risk and operational controls.

Serve as the primary client contact, resolving complex issues, strengthening stakeholder relationships, and delivering timely investor and financial reporting.

Drive operational excellence through process improvements, root cause analysis, automation initiatives, and team leadership support.

Required Qualifications

Bachelor’s degree in Finance, Business Administration, Accounting, or equivalent combination of education and relevant experience.

4+ years of experience in structured finance, investment operations, corporate trust services, or middle office functions supporting CLOs, CDOs, syndicated loans, or similar institutional assets.

Demonstrated expertise in cash reconciliations, transaction processing, waterfall calculations, compliance testing, and investor reporting within structured finance environments.

Strong knowledge of structured finance products, cash flow mechanics, portfolio servicing, and financial reporting requirements.

Advanced analytical, problem-solving, and stakeholder management skills with the ability to identify discrepancies, manage competing priorities, and deliver high-quality client outcomes.

Preferred Qualifications

Experience with structured finance and corporate trust administration platforms such as CDO Suite, Wall Street Office (WSO), Solvas, or similar portfolio servicing systems.

Experience leading teams, mentoring colleagues, or providing operational oversight within investment operations or structured finance environments.

Advanced Excel and data analysis skills, including financial modeling, reporting automation, and application of regulatory and compliance requirements related to structured finance products.

What We Offer You

At FIS, your career journey is yours to shape. We provide the tools, experiences and support to help you reach what's next.