Professional Services Senior Project Manager (Remote, MEX)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

We are seeking an experienced Senior Project Manager to lead the deployment of our entire platform services products for our customers. The successful candidate will be responsible for managing the project lifecycle, ensuring timely and within-budget delivery, and meeting client expectations. The ideal candidate will have experience in managing IT projects, specifically in the security domain, strong communication and organization skills, and a deep understanding of SIEM solutions. The project manager will work closely with the technical team, sales, and customer stakeholders to plan, execute, and monitor project progress.

What You’ll Do

Manage the project lifecycle, from pre-kickoff to closure, ensuring that projects are delivered on time, within budget, and to the highest quality standards.

Develop and manage project plans, resource allocation plans, and project schedules to ensure successful project execution.

Create project collateral and artifacts to build an effective project management practice.

Coordinate with clients to understand their requirements, gather project information, and provide project updates.

Lead and manage a team of technical resources, including engineers and consultants, to ensure successful project delivery.

Identify and mitigate project risks, issues, and dependencies, and develop contingency plans to ensure project success.

Develop and maintain project documentation, including project plans, status reports, and meeting minutes.

Collaborate with internal stakeholders, including sales, product, and support teams, to ensure alignment and effective communication.

Ensure that projects are delivered in accordance with industry best practices, and that clients receive high-quality services.

Conduct project post-implementation reviews to identify areas for improvement and implement changes to improve future project delivery.

What You’ll Need

10+ years of experience in managing IT projects, specifically in the security domain.

Strong understanding of SIEM solutions, including their architecture, functionality, and implementation.

Proven experience in managing projects using standard methodologies, including waterfall and Agile.

Excellent project management skills, including project planning, risk management, and team management.