Platform Professional Services Senior Consultant- Guardian (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

CrowdStrike Services is seeking a Platform Professional Services Senior Consultant specialized in AI for Detection and Response who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform’s AI capabilities. This role will focus specifically on leveraging Falcon’s Artificial Intelligence (AI) and Machine Learning (ML) technologies to enhance threat detection, automate response workflows, and maximize security outcomes for customers. The Platform Professional Services Senior Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform's AI-powered detection and response capabilities.

Deployment and Operations activities may include

Providing technical implementation, configuration, and troubleshooting assistance with the deployment of Falcon's AI-powered detection and response capabilities

Assist customers in optimizing AI-driven threat detection models and automated response workflows

Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy

Develop and implement AI-driven automation playbooks for security operations

Troubleshoot AI-related customer issues across small to large enterprises

Develop scripting and application solutions using Falcon APIs to enhance AI capabilities

Work closely with customers to interpret AI-generated alerts and findings

Leverage CrowdStrike's AI capabilities to enhance vulnerability prioritization and asset management

Assist customers with integrating Falcon's AI capabilities into their existing security tools and workflows

Support Incident Response teams with AI-powered threat hunting and forensic analysis

Develop and lead AI skills workshops for the Platform Professional Services team

Work collaboratively with the Platform Professional Services team to develop customer-facing AI collateral

Ability to travel up to 25% of the time

What You'll Need

8 years experience performing IT deployments or in an end user/customer environment

Strong understanding of AI and machine learning concepts, particularly in cybersecurity applications