Cybersecurity Professional Services Subcontractor Manager

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

We are seeking an experienced partner subcontracting manager to join CrowdStrike's Professional Services organization. This role will be responsible for managing our Professional Services subcontractor relationships, enabling service delivery capabilities, and ensuring successful execution of subcontracted Professional Services.

What You’ll Do

Lead partner evaluation and onboarding of subcontracting partners

Collaborate with regional leaders to prioritize subcontractor onboarding and management

Develop and drive enablement processes for CrowdStrike subcontracting partners

Manage legal and IT onboarding requirements for CrowdStrike services subcontracting partners

Oversee project management standards and delivery methodology for services delivery subcontractors

Monitor subcontractor performance, capacity, and financial metrics

Develop new subcontracted services offerings in collaboration with services leadership

Develop and maintain documentation, including user guides, runbooks, and process workflows to support internal and external stakeholders

Manage the partner services catalog

Provide best-in-class delivery support & guidance to our trusted partners

Provide cross-functional support for selecting and staffing subcontracted engagements

What You’ll Need

5+ years of experience in professional services, delivery management, partner management, or similar role

Hands on experience managing 10+ partners' performance over extended periods of time

Proven track record in partner enablement and program management

Experience tracking customer satisfaction and other success metrics of engagement delivery

Strong understanding of cybersecurity services and delivery methodologies

Outstanding communication and relationship management skills

Ability to develop and maintain complex partner relationships

Strong problem-solving and analytical skills

Bachelor's degree in Business, Computer Science, or related field

Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.