Associate Platform Professional Services Consultant (Remote, GBR)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

CrowdStrike is looking for individuals across the industry to add their passion and experience in helping customers realize better security outcomes with log management and advanced data analytics. As an Associate Consultant on the Platform Professional Services team focusing on Falcon Next-Gen SIEM, you’ll spearhead key efforts and become a trusted advisor to customers by answering technical questions, demonstrating Next-Gen SIEM capabilities, and laying out a technical vision of a Next-Gen SIEM roadmap for customers to follow. Working alongside other Falcon engineers and other cross functional teams, you’ll be a critical part of operationalizing Next-Gen SIEM within customer environments. You’ll work with the customer as they discover what Falcon NG-SIEM can do for them, help expand their use cases, and provide feedback timely to CrowdStrike Product Management teams. Simultaneously you’ll develop internal relationships to partner with key stakeholders to influence product enhancements that will meet customer needs.

What You'll Do

Work independently providing best-in-class delivery and integration services to a wide range of organizations and verticals

Act a trusted advisor to help lead customers to mature outcomes using next generation SIEM, log management, XDR and SOAR features and functionality

Provide knowledge transfer of Falcon LogScale NGSIEM to our customers

What You'll Need

We’re looking for a colleague with a great compassion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills. We want someone who appreciates the importance of teamwork but will also benefit from your proactive approach to solving challenges and helping external and internal parties.

2+ years of experience working with log management/SIEM solutions (e..g, Falcon Next-Gen SIEM, Splunk, Chronicle, Exabeam, QRadar, Sumo Logic, etc) and SOAR (e.g., CrowdStrike Fusion, Palo Alto XSOAR, Splunk SOAR, Tines, Swimlane etc.) in a Security Operations role, a professional services consulting role or similar capacity

Knowledge of skills and best practices related to log analysis, data onboarding, parsing, developing searches, dashboards, and reviewing alerts