Senior Analyst, Application Development and Maintenance

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Responsibilities

Manage/develop/coordinate delivery and maintenance of Technology solutions, including but not limited to Salesforce.com Sales/Service Cloud solutions, Agentic Salesforce, Gemini and Claude AI solutions

Actively participate in delivering AI Enablement and integration initiatives

Adhere to Agile process

Ensure accurate and consistent use of applicable Run and Build projects tracking application(s) (i.e. Service Now, Jira, etc.)

Maintain a high level of communication of technical issues, and solutions status with all impacted parties, including business owner(s), technology owner(s), peer(s), team member(s), vendor(s)

Proactively monitor and maintain application platform environments

Maintain a high level of attention to details

Write functional specifications (Fspecs), functional unit testing (FUT), Technical specifications (Tspecs), technical unit testing (TUT) in conjunction with applicable Business and IT stakeholders

2-4 years of experience, preferred

Bachelor's degree in related field, or equivalent work experience, preferred

Proficiency in Microsoft Office products, required

Working experience with Salesforce Sales/Service cloud, Jira, Gearset, Github, Checkmarx, Dell Boomi, APIGEE, Attunity, Kafka, Gemini, Claude, a plus

Basic understanding of Agentic solutions/applications, including but not limited to Gemini, Claude, Salesforce, preferred

Ability to understand business needs, relate to AI solutions and effectively communicate findings and recommendations to multi-level audiences required

Strong oral and written communication skills, ability to ask probing questions, participate in cross-functional meetings and provide clear status reports to both technical and non-technical team members and executives

What is expected of you and others at this level

Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks

Works on projects of moderate scope and complexity

Identifies possible solutions to a variety of technical problems and takes action to resolve

Applies judgment within defined parameters

Receives general guidance and may receive more detailed instruction on new projects

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

401k savings plan

Access to wages before pay day with myFlexPay