Remote Pharmacy Technician, Order Processing

What Retail Pharmacy contributes to Cardinal Health

Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers.

Retail Pharmacy is responsible for ensuring the correct and safe dispensing of prescription medications to the general public, in accordance with legal, ethical and professional guidelines; may also consult with and advise patients and physicians regarding prescribed and over-the-counter medications.

Job Summary

The Remote Pharmacy Technician, Order Processing plays an important role in delivering medication and pharmaceutical care in communities. This includes developing close relationships with patients in communities we serve and assisting the pharmacists in accurately preparing and delivering prescription medication.

Responsibilities

Manage inbound calls and make outbound calls related to setting up orders, working with medical providers, patients, and other pharmacy staff to ensure patients receive their medication in a timely manner

Input patient data and prescription information into pharmacy information management system

Assist the Pharmacist in filling prescription orders, as permitted by the State Boards of Pharmacy

As permitted by applicable state laws, take verbal prescription orders from licensed prescribers and transfer prescriptions between dispensing pharmacies

Review patient insurance coverage status and adjudicate claims for patient orders

Enter prescriptions in pharmacy system

Maintain knowledge of and abide by applicable pharmacy laws and regulations

Communicate with all customers (patients, clinics, caregivers, physicians) in a pleasant and professional manner

Qualifications

High School diploma, GED or equivalent, or equivalent work experience, preferred

1-2 years of experience in mail order or retail pharmacy setting, preferred

Registered in the state of Ohio or Certified Pharmacy Technician, preferably in a retail, mail order, or specialty pharmacy, preferred

Active state or national certification in good standing

Insurance billing experience, preferred

What is expected of you and others at this level

Applies acquired knowledge and skills to complete standard tasks

Readily learns and applies new information and methods to work in assigned area

Maintains appropriate licenses, training and certifications

Works on routine assignments that require some problem resolution

Works within clearly defined standard operating procedures and/or scientific methods

Works under moderate degree of supervision

Work typically involves regular review of output by work lead or supervisor

Refers complex unusual problems to supervisor

REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:

Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.