Business Technical Success – Carrier Field Engineering Manager

At Apple, we create products that revolutionize industries and enrich lives globally. Our Carrier organization is vital to this mission, ensuring our largest partners like Verizon, AT&T, and T-Mobile successfully deliver Apple solutions to enterprise customers at scale. The Technical Success - Carrier Field Engineering team is integral to this success, partnering directly with these carriers to overcome technical barriers and integrate best-in-class Apple practices for enterprise customers.

As the Carrier Field Engineering Manager, you will lead a team of exceptional Field Engineers who serve as trusted advisors on the Apple ecosystem, driving the successful adoption and integration of Apple technologies within our major US Carrier partners and their enterprise clients. You and your team will deeply understand our carriers' businesses and technical ambitions, transforming the way they operate by delivering innovative technical solutions and ensuring seamless integration of Apple's hardware, software, and services.

You will remove technical barriers and friction points, improve customer readiness for our platform, and accelerate business transformation through Apple platform adoption. This role requires a leader who can balance strategic vision with hands-on execution, building strong cross-functional relationships internally and with carrier partners to drive meaningful, lasting impact. You'll be at the intersection of technology, business strategy, and partnership, helping shape how millions of enterprise users experience Apple's ecosystem through our carrier relationships.

Success in this role means building a high-performing team, staying ahead of emerging industry trends, and consistently delivering outcomes that strengthen Apple's position as the trusted technology partner for carriers and their enterprise customers alike.